Refund Policy

At ShahidGulf.com, customer satisfaction is important to us. This Refund Policy explains when you may request a refund for your IPTV subscription.

• Refunds are only available within 24 hours of purchase if the service does not work.
• To qualify, you must contact our support team and provide proof (screenshots or error messages).
• Refunds are processed only if the issue is caused by our service and not by your device or internet.

• No refunds after 24 hours of purchase.
• No refunds for issues caused by:
  • Slow or unstable internet connection
  • Device incompatibility
  • Misuse or account sharing
• No refunds for partial subscription periods (e.g., unused months).

• Contact us at: 📧 contact@shahidgulf.com
• Include your order number, payment receipt, and issue description.
• Our support team will review your request and respond within 48 hours.

• Approved refunds will be credited back to your original payment method.
• Processing time may take 5–10 business days, depending on your bank or payment provider.

Email: contact@shahidgulf.com